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WHEN TO VISIT AN URGENT CARE VERSUS EMERGENCY ROOM

By UofL Health • Sponsored 



When seeking medical help from a painful issue in your body – whether that be sickness or injury – it can be difficult to determine whether you should visit an urgent care or the emergency room (ER). Some conditions can feel like an emergency, but you may be able to get more specialized care for the problem at an urgent care. Understanding the differences between both and which one to visit helps save people time and money. At UofL Health, we provide quality care for both situations and are dedicated to helping you determine which location would be most beneficial to your specific issue. 


When to visit Urgent Care 


If you are suffering from an injury or sickness that is non-life threatening, visiting the urgent care is the best option. Urgent care locations typically offer relatively short wait times and there are no appointments necessary. Additionally, they are open longer hours than primary care offices. Some common conditions and injuries that urgent cares treat include: 


• Allergies and asthma

• Cuts and lacerations

• Colds/Flu

• Ear infections

• Foreign body removal

• Migraines/headaches

• Minor injuries and illnesses

• Physicals

• Pink eye

• Sprains, strains or fractures (non-compound)

• Stomach issues such as nausea, vomiting or diarrhea

• Strep 

• Urinary tract and yeast infections



When to visit the Emergency Room 


If you are suffering from a sickness, pain or injury that is life-threatening, you should visit the ER immediately. Emergency rooms are open 24 hours, 7 days a week. Additionally, ERs offer more resources provided by full-service hospitals such as surgery and diagnostic testing. 


It’s important to note that there is usually a priority system with waiting times at ERs based on the severity of patient injuries and issues. Some common reasons to go to the emergency department include, but are not limited to: 


• Chest pain, heart attacks and heart conditions

• Stroke

• Burns, environmental injuries and exposures

• Shock

• Infections 

• Traumatic injuries and wounds 

• Broken bones and hand injuries 

• Respiratory diseases, such as asthma and COPD 

• Poison emergencies 

• Psychiatric emergencies 

• Pregnancy emergencies 


If you believe you are suffering from a life-threatening condition, it is vital that you don’t wait to call 911 or visit an emergency room. 


If you are in need of urgent or emergency care and are wondering where to visit, UofL Health offers six Urgent Care Plus locations and seven emergency rooms around the Jefferson, Shelby and Bullitt county areas. To check UofL Health ER wait times, text ERWAIT to 511511 for approximate wait times. 

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