“Picking Up the Pieces”

When everything seemed to be falling apart for Christopher, Class Act Federal Credit Union was there to help him pick up the pieces.

A Class Act Member’s New Beginning

Provided by Class Act Federal Credit Union

For 27 years, Christopher Helm touched the lives of visually impaired students by traveling from school to school as a resource teacher. He discussed his ventures in education with unmistakable passion in his voice, “I loved working with kids who were visually impaired…they’re just so grateful to have somebody there to help them.” Recently, Christopher decided to retire and buy his “forever home” with the help of Class Act Federal Credit Union. He’s been a member of Class Act for over 30 years, and expressed that working with them made home buying a pleasant experience. This was due, in part, to the excellent customer service he received from his mortgage officer, “She was on the phone, texting me, or sending me emails constantly. I mean, she really kept me up to date with the whole process.”

Unfortunately, Christopher was thrown a curveball when he was involved in a hit and run that left him with a totaled car, a concussion, and whiplash. He was suddenly in a difficult situation where he needed a new home and a new car at the same time. While he was nervous at the time, Class Act came through for him as they always have in the past, “It was amazing that I had to really go out on a limb, and they had no problem with allowing me to secure a mortgage and to finance a brand new car.”

When everything seemed to be falling apart for Christopher, Class Act Federal Credit Union was there to help him pick up the pieces. He was surprised by how easy it was to get a new car and a new house simultaneously through Class Act. “It went smooth as silk,” said Christopher, “They take all the hassle out of the application process and the approval process…They just have great service.” Now, Christopher is ready to embark on his new adventure in his “forever home” with his brand new car parked out front. Whatever the future holds for Christopher, Class Act Federal Credit Union will be there, by his side, helping him along the way.

To become a member of Class Act Federal Credit Union, call 502.964.7575 or visit classact.org today.